Return Policy
At Avir Aroma Perfumes, we are committed to providing a premium shopping experience. If you receive a damaged, defective, leaking, or incorrect product, we are here to help.
Return Eligibility
Returns or replacements are accepted only if the product is:
- Damaged during transit.
- Leaking upon delivery.
- Incorrect item delivered.
- Manufacturing defect found in the product.
Unboxing Video Required
To process any return or replacement request, a clear and uninterrupted unboxing video is mandatory. The video must start before opening the sealed package and clearly show the shipping label, package condition, and the product inside. Requests submitted without a valid unboxing video may not be eligible for approval.
Return Time Period
Return or replacement requests must be raised within 24 hours of delivery. Requests made after this period may not be accepted.
Non-Returnable Items
- Opened or used perfume bottles.
- Products returned without the original packaging.
- Products damaged after delivery due to misuse or improper handling.
- Returns based on personal fragrance preference or change of mind.
Refund & Replacement
After verifying the returned product and the provided unboxing video, Avir Aroma Perfumes will process either a replacement or refund, depending on the nature of the issue. Refunds, where applicable, will be initiated through the original payment method.
Contact Us
For any return or replacement assistance, please contact us at support@aviraroma.com or call 8657866686.